Solera at Anthem
The scope of my professional career has a pronounced through line: a drive to give only the very best customer service experience. Every position I’ve held has required a strong focus on building trust with customers, listening closely to ascertain their needs, and then delivering a product or service that exceeds their expectations. In order to accomplish these tasks, I always focus on what is best for my clients, always tell the truth about the process, and always, always deliver on my promises.
Above all, I am a problem solver. I seek innovative ways to meet complex challenges. I have a long history of creating supportive environments for both my customers and my team. I’m an enthusiastic mentor for colleagues and clients alike, always eager to help others meet their goals. I have excellent verbal and written communication skills and am proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint. I also have extensive experience employing project management and process improvement methodologies to ensure the efficiency of any operation.
Writing, Editing, Proofing
I have a proven ability to write any assignment given to me. Whether you need marketing copy for your new Real Estate website or a series of well-researched nonfiction articles for a History magazine, I am capable of writing to your specifications, with pricing to fit any budget.
Creative Project Consulting
I consult with clients to help them accomplish their goals in a variety of operational or creative business enterprise functions. For some, that means designing and executing a complex project plan for process improvement and management or a marketing and PR campaign. For others, it requires working with internal or external creators to have engaging original written content written, such as advertising copy or articles that maximize a Search Engine Optimization strategy.
In addition to standard Project Management Institute (PMI) methodology, I also am certified in the Six Sigma DMAIC and DMADV methodologies. I am experienced with developing new processes as well as providing clients with a plan for continual improvement in their existing processes.
In the face of ever-diminishing resources and unholy deadlines, Dan Mosher could be counted on not only to find a way to make the improbable happen but to do so with a smile. His enthusiasm was almost as inspiring as his uncanny ability to find solutions to problems that threatened to delay or completely derail projects. Dan’s understanding of technical production and printing issues is an invaluable asset and he is an absolute joy to work with.
Content Strategist | Editorial Product Owner | Project Manager
I’ve had the pleasure of collaborating with Dan Mosher for the past 18 months as a vendor and he as my client. Dan looks at the task, process or request and is able to provide you with a solution as well as considering other scenarios that could arise. His big picture perspective allows all of us to make better decisions after his input. I consider Dan one of my life coaches and now seek his advice on internal processes. I enjoy working/collaborating with Dan and I look forward to many years of partnerships. Partnership is the way he deals with us even if we are a vendor to his company. His approach is professional and empowering to me and our team.
Senior Director at Aptara